Privacy Policy

Plush Lawns ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at plushlawninc.com, communicate with us via text message (SMS/MMS), or otherwise interact with our services.

Plush Lawns is located at 20374 Husker Dr, Gretna, NE 68028. You can reach us at (402) 573-6600 or info@plushlawninc.com.

Information We Collect

We may collect the following personal information when you interact with us:

• Full name
• Phone number
• Email address
• Property/service address
• Service preferences and requests

We collect this information through:

• Online forms on our website (quote requests, plan builder, contact forms)
• Phone calls
• Text messages (SMS/MMS)
• In-person interactions

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and service requests
• Schedule and confirm appointments
• Send appointment reminders and service updates
• Provide estimates, invoices, and billing information
• Send promotional offers and seasonal service information (with your consent)
• Improve our services and customer experience

SMS/Text Messaging

When you provide your phone number through our website forms or by texting our business number, you consent to receive text messages from Plush Lawns. These messages may include appointment reminders, service updates, scheduling confirmations, estimates, invoices, and promotional offers.

Message Frequency: Message frequency varies. You may receive transactional messages (appointment reminders, service updates, scheduling confirmations) as needed based on your service activity, plus up to 4 promotional messages per month.

Message and data rates may apply. Check with your wireless carrier for details about your messaging plan.

Opt-In: By submitting a form on our website with your phone number, or by texting Plush Lawns, you expressly consent to receive text messages from us at the number provided.

Mobile information or text messaging opt-in data and consent will not be sold or shared with third parties or affiliates for their marketing or promotional purposes.

SMS Opt-Out: If you are receiving text messages from us and wish to stop receiving them, simply respond with either "STOP" to the number from which you received the message. Once we receive your message, you will no longer receive further text messages from us.

Help: Reply HELP to any message for assistance, or contact us at (402) 573-6600 or info@plushlawninc.com.

Third-Party Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties for marketing purposes. We share phone numbers and messaging data only with our SMS service provider for the sole purpose of delivering text messages on our behalf.

Mobile information or text messaging opt-in data and consent will not be sold or shared with third parties or affiliates for their marketing or promotional purposes.

We may also share information when required by law, to enforce our site policies, or to protect our or others' rights, property, or safety.

Data Security

We implement industry-standard security measures to protect your personal information, including secure data transmission (SSL/TLS encryption), access controls, and regular security monitoring. While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention & Your Rights

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of promotional communications at any time

To exercise any of these rights, contact us at info@plushlawninc.com or (402) 573-6600.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• Plush Lawns
• 20374 Husker Dr, Gretna, NE 68028
• Phone: (402) 573-6600
• Email: info@plushlawninc.com

Policy Updates

We may update this Privacy Policy from time to time. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this policy periodically. Your continued use of our website and services after any changes constitutes acceptance of the updated policy.